Oracle CRM Administrator | Sunrise, FL

Position:                                                             Oracle CRM Administrator

Type:                                                                  Full-time

Location:                                                            Sunrise, FL

Relocation Assistance Available:                         Yes

Bonus Eligible:                                                    Yes

Key elements from the Manager are: 

•                    CRM integration through web service

•                    CRM application administration and configuration

•                    Marketing on demand administration

•                    We use Marketing on demand for our campaign management, so we need someone with skills with that sub-module.

Description

The CRM Administrator will be the primary product owner of the Oracle CRM On Demand solution for Client.  Core responsibilities include the following:

•                    Work with business stakeholders across multiple departments to leverage CRM for campaign management, lead management, sales force automation, client implementations and vendor management opportunities.

•                    Gather scope and requirements from Stakeholders

•                    Design CRM solutions to meet business requirements

•                    Work with IT resources to develop integration points, including web services, ETLs and data load utilities.

•                    Configure and extend the CRM application user interface and workflow to support business solutions.

•                    Administer application security for the CRM application.

•                    Configure Oracle Marketing On Demand to support business campaign management objectives.

•                    Ensure user adoption by working with training and the business community to establish efficient workflows, job aids and a training program for new functionality releases.

In order to be successful at this role, a candidate will need the following skills and experience:

•                    5 plus years of hands on administrator level experience with Oracle CRM On Demand

•                    1 year experience with Oracle Marketing On Demand

•                    5 years of IT project experience

•                    A proven record of delivering CRM solutions that receive high adoption

•                    A technical background that includes exposure to web services, SQL, and data mapping principles.

•                    Ability to work independently and bring in other IT resources when needed.

•                    Ability to communicate effectively with the functional experts in the business as well as the technical resources in IT.

•                    Must be a team player

We have a very good relationship with the Hiring Manager and for the right candidate we can arrange an interview within a few days.

I look forward to connecting with you.

Sincerely,

Arvind K
IT Recruiter