Role: System Admin or TAC (IT) Analyst Position
Duration: Long Term
Location: Kansas City, MO
US Citizen
A Security+ Comptia certificate is required or quickly obtained. A minimum Secret Clearance is required or quickly cleared.
Windows Server experience is must
The Technical Assistance Center Analyst is an IT professional with system administration/ customer service skills applicable to an Enterprise Data Center experience. Server exposure or familiarity with (Windows 2003-2008-2012, ESX, Linux, VCenter) is required. Exposure or familiarity with hardware and concepts for SAN storage, network, and hosted or supported application interactions are required. First Call Incident resolution is task one in the infrastructure Enterprise Data Center environment for the position. Incidents generated from a monitoring event or direct customer contact requires empirical troubleshooting skills gained from experience and training. The TAC Analyst will monitor, receive incidents and actions from multiple sources, capture, remediate or transfer to higher tier support, documenting the health, performance and status of the Enterprise Data Center. The work is performed on a three shift basis and is addressed in a 24/7 model for support. A Security + Comptia certificate is required or quickly obtained. A minimum Secret Clearance is required or quickly cleared.
We have a very good relationship with the Hiring Manager and for the right candidate we can arrange an interview within a few days.
Look forward to connecting with you.
Thanks & Regards
Aravind
COMPQSOFT, Inc.
HUB Zone, SDB, MBE Certified
An ISO 9001:2008 & ISO 27001:2005 Certified
Phone: 281-978-4434 І Fax: 281-657-6717
Email: aravind.k@compqsoft.com
