Position:
Oracle
CRM Administrator
Type:
Full-time
Location:
Sunrise, FL
Relocation
Assistance Available: Yes
Bonus
Eligible:
Yes
Key
elements from the Manager are:
•
CRM
integration through web service
•
CRM
application administration and configuration
•
Marketing
on demand administration
•
We
use Marketing on demand for our campaign management, so we need someone with
skills with that sub-module.
Description
The CRM
Administrator will be the primary product owner of the Oracle CRM On Demand
solution for Client. Core responsibilities include the following:
•
Work
with business stakeholders across multiple departments to leverage CRM for
campaign management, lead management, sales force automation, client
implementations and vendor management opportunities.
•
Gather
scope and requirements from Stakeholders
•
Design
CRM solutions to meet business requirements
•
Work
with IT resources to develop integration points, including web services, ETLs
and data load utilities.
•
Configure
and extend the CRM application user interface and workflow to support business
solutions.
•
Administer
application security for the CRM application.
•
Configure
Oracle Marketing On Demand to support business campaign management objectives.
•
Ensure
user adoption by working with training and the business community to establish
efficient workflows, job aids and a training program for new functionality
releases.
In order
to be successful at this role, a candidate will need the following skills and
experience:
•
5
plus years of hands on administrator level experience with Oracle CRM On Demand
•
1
year experience with Oracle Marketing On Demand
•
5
years of IT project experience
•
A
proven record of delivering CRM solutions that receive high adoption
•
A
technical background that includes exposure to web services, SQL, and data
mapping principles.
•
Ability
to work independently and bring in other IT resources when needed.
•
Ability
to communicate effectively with the functional experts in the business as well
as the technical resources in IT.
•
Must
be a team player
We have
a very good relationship with the Hiring Manager and for the right candidate we
can arrange an interview within a few days.
I look
forward to connecting with you.
Sincerely,
Arvind K
IT Recruiter
IT Recruiter
