Job Title: NetOps Specialist Jr
Location: New Orleans LA
Duration: 12 Months
US Citizen with Security Clearance.
Customer: AT&T NGEN
2-4 years of
experience
CompTia A+
OR Network + & any OS Certs (MTA, MCSE etc.)
Under immediate supervision, monitor the infrastructure and
network, responding appropriately to alerts and events. Respond to
incidents from triage through resolution, including escalations, where
appropriate. Respond to infrastructure repairs, including directing
remote activities to maintain operational effectiveness for services.
Provide root cause analysis documentation in accordance with Government
procedures. Provide data center support where appropriate. Document
daily shift activities in appropriate reporting and ticketing tools and ensure
proper pass down of any outstanding issues. Provide incident notification
to Government representatives. Work is performed in 24/7 environment and
must be able to work second/third shifts, weekends, and holidays.
2-4 years of experience required. Possess at least two
or more of the following: Computing Technology Industry Association (CompTia)
A+, Network+, Microsoft Technology Associate (MTA) certification.
Certified in accordance with DODD 8570.1 Information Assurance Technician
I, II or III, as required by the environment.
We have a very good relationship with the Hiring Manager and for
the right candidate we can arrange an interview within a few days.
